How do people keep track of what your renters request prior to the event? We’re a small museum with three staff members, so all of us need to be able to put hands on the setup list for a given rental (if I get hit by a truck, my co-workers need to know that X renter wants table linens while Y renter has requested the projector).
At the moment once the renter has booked, I send them a link to a Google Form with basic questions like: who’s the point person on site (with contact data); whether the event is being catered and by whom, what of the offered amenities they want (how many chairs, tables, do they need AV, etc.). This all goes where everyone can get hold of it. But many clients don’t communicate everything to me via the form (quite naturally) which means if I don’t remember to add new requests to the central knowledge base, it can be missed.
I don’t think Peerspace has the right functionality to collect all this info, so I’m looking for insight on how others handle the problem.