Renter thought it would be 5 hours but instead it’s 6. How do I add the extra hour for when it gets billed?
Hello,
Has the booking happened already? If it has you have 72 hours to submit Overtime. You receive an email from Peerspace when your booking is complete and you can add overtime or additional charges just by clicking the appropriate link and adding the information requested.
If the booking has not occurred, then you send the guest an updated offer. You would click on the booking and then click on update offer. You would increase the time and the cost of the studio rental. Once you submit the offer the guest will be notified of the pending update. Once they accept the offer they will be charged for the money owed for the additional time along with Peerspace fees.
Hope this helps.
Yes. I received the notification after the rental and added the hour. Thanks!