I noticed that after the booking is done, we no longer have access to the guests email. Is it possible to go back and obtain the contact information of a guest? I would love to keep up with my guests after the booking to create a community.
Hello,
I have never had our guest email information when they book. Usually only get a phone number in their contact information. If you use you mobile app and go into completed bookings the guest phone number remains but this does not show on the computer site. Also if the guest does not have their phone number in their contact information I always ask for it since I base their entry code on the nest lock off their phone number.
I also text the guest their booking information as well so all I have to do is search in my text messages by name for their information.
Hope this helps a bit.
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