Peerspace’s platform doesn’t currently allow hosts to accept new booking requests or make changes to their listing until a review is written for their most recent completed booking, and I find that the turnaround time is often too quick. For example, I’m not always able to visit our listing space and complete a review before another booking request comes along, which is frustrating. If Peerspace needs an incentive for hosts to complete reviews, perhaps they could withhold payment until a review is completed? Just a thought.
This is the Operations Director for Graham’s listing, we agree Peerspace should increase the deadline to post a review and not tie it to permission to accept the next booking request, this negatively impacts venues who need to thoroughly vet the condition of their venues prior to writing a review.
While it should not be as long as it normally takes to receive payment after a booking (up to 7 business days), we suggest 72 hours for example should be acceptable, considering it’s the standard deadline to submit overtime and additional charges.
I completely agree! I hate being rushed to write 8 reviews without seeing my space when Im trying to book a new client. It results in a potentially false positive review and then I am stuck with the reality that I have to in fact charge someone for an infraction.