The client showed up 30 mins early and left 15 min after booking time, am I allowed to charge as overtime? Or does peerspace automatically give this grace period since details where not communicated in detail from the beginning? I want to get a rating before I overcharge if possible - not sure on the rules.
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Hi Lala, you can charge them overtime. I personally evaluate the overall client booking. If the client left my space super nice and clean and if their booking was for 8 hours, I would not charge. However, if their booking was for 4 hours and less and left the space messy, I will charge the overtime! Also, if this is a new space I would be easier on the guests to get more repeat bookings.