We’re still new to Peerspace so haven’t experienced too many back to back same day shoots yet. However, so many bookings have had late guests (some message saying they’re late usually after their booking has already started, some simply don’t say anything) and so their start time gets pushed back by 30-60mins or however long. We know it shouldn’t but we are just new and very generous guests at the moment.
We’re present for all our bookings (in our secluded office) So that start time means we arrive to work at the same time and having to wait an hour for a booking to arrive is quite inconvenient. (most of our bookings are 1-4hr shoots)
How do you handle late guests? how lenient are you and do you offer any negotiation? We’re treating it case by case at the moment but say your guest arrives with 30mins left of their booking do you end their booking at the original end time?