Forced Reviews will be the end of my Peerspace relationship

Being forced to leave reviews for past bookings when I’m simply trying to update one of my listings is MADDENING. I am a power host and the fees Peerspace charges my clients is frustrating, not being able to manage things from your phone is frustrating but these forced reviews will truly be what sends me over the edge to stop using Peerspace. There are no other platforms in the world I can think of that force a review like this.

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Peerspace folks:

For Power Hosts, high-activity hosts etc, perhaps we can ask Rony to have the Devs to increase the snooze buffer in the review function?

As you know most of our businesses are not large teams, and in the midst of juggling lead responses, account managing upcoming rental questions and maintaining venue quality, needing to write a review because you used your three snoozes up, just to change $10 on an Add-On, for hosts that can feel like being penalized for success.

Food for thought :slight_smile: - Cheers, Dominick

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I agree, it’s a little over the top. I feel like I can’t use the App unless I leave a review every time I host.

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Agreed, I cant accept a booking unless i leave a review for a past booking. it’s quite frustrating, especially if you are in a hurry and I had 3 bookings just complete. Let’s leave a star rating and if you want to add additional text, thats fine but dont force it.

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Would be great if the Devs increased the Snooze Buffer to five reviews, it’s hard enough at three for a mostly meeting/event space like ours, I can’t imagine what it’s like for a studio who has three rentals or so a day, 15-20 a week…

use browser version on the phone
each thing you need to do can be done bypassing the review
I’ve waited for dispute resolution with one guest for a few weeks and didn’t leave the review until the case was resolved meantime updating bookings, sending offers, accepting requests etc.

It certainly can be frustrating, especially when you’re waiting for input from your event coordinator who actually handled the guest. Sometimes we don’t get to touch base (if there’s no problem) for 2-3 days after a booking) and requests are coming in daily. So Peerspace still expects us to reply to inquiries immediately even though their Reviews function won’t let us send out any replies as long as reviews are waiting.

Hi Katie!

Thank you for sharing this feedback and for being so candid. First, I want to acknowledge that I completely understand how frustrating it can feel to be blocked from making updates to your listing when that’s the task you sat down to do, especially as a Power Host managing bookings and operations at scale.

The reason reviews are required is because they allow both hosts and guests to provide honest feedback about their experiences, which helps strengthen trust, visibility, and overall confidence across the Peerspace community. The goal is to maintain the integrity of community feedback and support a safe and reliable experience for everyone using the platform.

That said, we also understand reviews aren’t always top of mind in the middle of running your business. If you’re prompted to leave a review and don’t have time in the moment, there is a snooze option below the “Submit Review” button. Selecting “snooze, I’ll do this later” will delay the review requirement by 24 hours at a time, up to 3 times (72 hours total), and during that window you can continue accepting bookings and managing your account. After the third snooze period, the review does need to be completed before taking additional actions on the platform.

We really appreciate you taking the time to share this perspective. I’ll make sure this feedback gets passed along to the appropriate team because context from experienced hosts like you is incredibly valuable when evaluating platform experience improvements.

Yes I understand why you want reviews. But mandating them for every single person likely gives you false reviews.

I write the exact same thing for every guest now. I don’t live in a huge city and I’m not going to write something bad about someone I may run into.

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