Hello, Is this new? I am trying to schedule a site visit and the app is not allowing me to provide my address unless a booking is confirmed? Its requesting a phone call instead…when did this change?
Hi Eddie,
Thanks for bringing this to our attention! We’d love to get some more details to figure out what’s going on. Please check your email inbox for a message from us, and we can continue helping there.
Thanks!
This additional layer of ‘protection’ (policing) is making discussion w/prospects more and more difficult - not everything can be discussed on text (and however the ‘request phone call’ works seems additional and un-necessary ‘tech’ that just gets in the way - we value your promotion, platform and bookings and respect your commercial terms. You need to respect your venues and that we will follow those terms.
I’ve been having that same issue. We schedule tours before bookings are allowed and now people can’t schedule tours. I had an elderly potential client who was very interested in the space but couldn’t figure out how to call and I couldn’t get her the address. How are they supposed to book a space without seeing it first? What is the solution?