As we all know, communicating expectations with your guest is always important… but it can also be pretty tricky to navigate. If you can ask the right questions early on in the conversation, hopefully you’ll be better informed to make a call on whether the activity is the right fit for your space.
What are some questions you always ask your guests before accepting a booking? Some examples might be…
- “Do you plan to bring alcohol?”
- “Do you expect the guest count to change?”
- “Do you have any questions about our rules?”