Incorrectly, charged 20% discount for price


My booking was extended for an additional 3 hours and a 20% discount was applied but I did not list a discount?
How do we correct this?

You can write to and tell them what happened.

@Lawrence_A Can you help?

Hi @Aunty_M & @Brad_B,

Congrats on your first booking! I took a look at your account and it appears when you set up your listing you created an 8 hour discount for 20% off. To remove this discount for future bookings, you can do so by going to your listing tab here. Click the edit price button.

From here scroll down to where it says 8 + hour discount (%) and set this percentage to zero,

This should remove that discount for bookings going forward.

Please let me know if you have any further questions. I will be in the office from 9 am - 4 pm today if you would like to schedule a call.



Thanks for the prompt response Lawrence!

Thank you. I have since updated the listings.