It’s a mix! So some have been really crappy to me, but then left me a good review when my space was just too good to complain about.
Some have left me extremely nasty reviews (including one that was blatantly and shockingly racist). Remember that when you receive an unfair review, or a review with nasty personal comments, you can submit your evidence in to Peerspace and have them make a decision on whether or not to ‘expire’ the review. Peerspace is pretty fair about this.
Others just haven’t left me reviews YET.
Not to sound arrogant or anything, but I think I’m actually a really good host. I’m polite and I really care about the safety and cleanliness of our space. We spend about 2.5 hours cleaning and sanitizing every single morning.
I’m polite, presentable and our space is pretty awesome (I’m not even going to lie, it’s a really cool space).
On the other hand, I am a stickler for rules. Time in, time out, don’t jump on my furniture, that sort of thing.
We live in an age where people are extremely immature and entitled. Giving the example of today’s booking, who felt that she was entitled to come a week early and then entitled to make disrespectful comments and entitled to a refund, entitled, entitled, entitled, me me me.
It’s draining and is so different from how people handle things where I’m from (Milwaukee, WI). Dealing with people like that while maintaining the veneer of calm professionalism is difficult and I don’t know how LA people do it. The only reason I have handled it so well is that I have a toddler and a teenage goddaughter and that’s what many SoCal folks act like (in my opinion of course) :).