First booking not showing up

Hi

My customer said they booked but when I checked the booking it is there is no booking. They plan on coming so I’m not what to do.

Hi @Hoda_J, did you accept the booking request? Visit your Inbox to check. If you think there’s an error please email help@peerspace.com with your account details and we’ll take a look. Thanks

How can I do that? Where should I find it?