Guests booked my space, received their confirmation (see attached), and turned up to their booking this morning. All the meanwhile I had never been notified of any booking…?? And getting the totally unexpected call from guest at the time of their booking. Is this a typical platform issue?? This was very hard to work around! We ended up having to re-book them on the spot for a later start time!
Thank you!
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Hi @Theo_T,
It appears that you have the Instant booking feature enabled on your listing but you should be receiving notifications for bookings as they come in.
If you no longer want to use the Instant book feature you can turn this off from the listing tab following the step in the article below.
If you are not getting notifications, please reach out to help@peerspace.com and a member of our Customer Experience team can look into this.
Warmly,
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WOW,…this would have freaked me out…its also one of my booking fears but it looks like you handled it well. I would have done the same thing and contact peerspace to see why that happened.
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