Why haven't I been paid

Pricing / Payments
1

I listed my studio back in the fall and finally in March I had two bookings. To date I ave not received any payments. Now I am getting my third request and I’m nervous to accept it not knowing if I am going to be paid. Can I be contacted directly and explain why I haven’t been paid.

Thanks

2

I would contact Peerspace(email or phone) directly on this. They are usually quick on response.

3

Hey Don. So sorry for the delay. Let’s get this sorted out today. Can you send a link to your listing to help@peerspace?

4

1WCUCTEJ1N. can you tell me when this payment to my bank account will post…customer paid me on July 5.

5

Hi @Robin_L, payouts are issued 3-5 business days after the event takes place.

Thanks,
Rony

1 Like
6

Ok -after Event…

got it
K

1 Like
7

@Robin_L
To make sure if there any extra fees or deductions they are processed.

8

I haven’t been paid yet either on my second booking

9

I also have not been paid for my first booking and it is now 6 months later with numerous emails sent to the help@ email address. @Daniel_W this was your suggestion for another host in the thread above. I will send one more right now. Can you help me get paid?

10

Well over a week since the event, and I still haven’t been paid. Extremely disappointing.

1 Like
11

Hi @Steve_M2,

I apologize for the delay. We took a look and the payout is processing so should hit your account this week. Thanks,

Rony

12

I have had over 5 rentals and I haven’t been paid either.

Can someone assist me ?

Thanks so much for any help.

13

@Jeff_L We’re sorry to hear that.
Can you please send an email to help@peerspace.com? Our Customer Experience team will help you sort this out.