Petition to Remove Unwanted "Recommendations" From Our Peerspace Listings

Product Feedback
1

Hello all,

Hosts, check your Peerspace listings on the application. While viewing your single listing, there is now a “Recommended Spaces” section sitting in between your host name/picture and your cancellation policy.

Yes, right in the middle of your listing, which a user has selected individually from all others on Peerspace, is an advertisement meant to drive eyes AWAY from your listing to others.

Irritating.

Before all of the information about your space has been related to a user, Peerspace is already trying to drive traffic away from your listing. BEFORE A GUEST EVEN SEES YOUR REVIEWS, he or she will be presented with a new listing. Guests check reviews. The reviews shouldn’t come after advertisements for listings other than my own on my page!

I am asking hosts to let me know if they support this move. Do you? Answer in the comments below.

If you feel like I do and want this feature changed, please also POST THAT in the comments.

I would like to meet Peerspace in the middle: Peerspace, list the “Recommended Spaces” at the BOTTTOM of my listing. You should recommend spaces but only after my listing has been given the fair shot to “close the sale” after a guest clicked on my link!!!

Thanks

3 Likes
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I don’t see this in my listing or any of the others that I randomly clicked on.

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I do not see it either.

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I see it on the mobile version but not desktop. I would also agree it seems ideal for all parties that the recommendations or “similar production spaces nearby” section comes at the bottom of the listing. We all work hard for those reviews and the recommendations of other spaces might signal to a potential guest that our listing is over (or they get distracted from our listing before they get to see the full picture). I tried to attach a photo below so we will see if it works. Would love to meet Peerspace in the middle as well!

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1 Like
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As noted in Krisi’s comment below, it is visible on mobile, not desktop. I am seeing it on the Iphone application. Your results may vary depending on device,

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As noted in Krisi’s comment below, it is visible on mobile, not desktop. I am seeing it on the Iphone application. Your results may vary depending on device, Kristi took a screen shot of it and added it to her comment below,

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Yes I see it now on the mobile app. Thanks for this information.

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Hello everyone, :wave:t5:

I wanted to take a moment to share with you that we are currently testing a new feature to help our customers find the perfect space for their activities. The feature has already been launched on our app and will be released on our website later this week.

While this feature may result in spaces showing up on a host’s listing, it also means that host listings will show up on other spaces. We believe this will greatly benefit our customers in finding the right fit for their needs. While the feature is being tested, results will appear in the middle and the bottom of the listings. We have noted your feedback regarding placing the suggestions below your reviews and have passed this along to our marketing team for further review.

As always, we appreciate your feedback and thank you for your continued support!

2 Likes
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Hello,

All of my listings on the mobile app they are showing recommendations in the middle of the listing. If this is going to be a permanent thing in my opinion it would be better at the bottom so it does not distract away from the studio the guest is looking at. They will be able to see all the information along with reviews.

When you book a space and get your email confirmation you would receive recommendations of similar spaces you might be interested in. Is this replacing that or is that continuing as well.

Thank You

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Yeah we once had a guy running our peerspace for us that I over heard talking about his own “warehouse peerspace rental location” in the middle of showing our space before the deal was finished while he was walking around with our potential customers. He no longer works for us, he is no longer welcome on our property, He no longer receives compensation and he was aggressively removed from any control of the business.
We saw that guys actions as hostile business practices, that were undermining the business that he claimed to be building by advertising us.

If somebody picks our place to click on, or drive to, and them somebody else is distracting them with some other opportunity trying to convince them to pick another place… thats bad.

That may be a hot lead for peerspace to get a booking from “somebody” but why are you are fishing in my pond of carefully curated photo’s and the wording I came up with to draw people to our listing out of all the giant sea of photos on your sight, They picked our unique location… not your stuff other stuff… they are in MY POND I made my advertising special, and they picked MINE out of all your web frame hung ads of other locations. I did that work I got them inside my portion of your sight. Get out of my pond with your ads. You are running a commercial inside of my high priced paid ad that I pay 18% of every booking for and it is not welcome.

I would highly reconsider this bad "advertising tactic’ that benefits your company and takes from mine unless you are willing to share a good percentage to us after they click out through your ad in the middle of mine.

Especially in light of your recent price increase… (and that weak original insurance program that was covered by the percentage you take…refund due?)
(Jeremy was that crooks name… unfortunately It still shows up here, my name is Scott)

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Did you invent Peerspace? Your pond is in their ocean.

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I pay 18% (+30% to Sam) entrance to fish at the big ocean like place, there are fishermen stacked in rows piled on each other around me doing the same thing. I buy my pole, my tackle box, weights, vest and gear, live bait and rubber ones, I pick my line weight, I pick my lure, I put a little secret sauce on it like stinky cheese, pick my butt spot, and a small pondish area that I reach, I cast my hook out into the water I wait, and wait, I get a nibble, and as soon as that little bitty guy starts to curl his lips around my hook management comes in chums the water and sends all the other fishermen to my side of the dock because they are biting there, and says “We believe this will greatly benefit our customers in finding the right fit for their needs.”. and when the other hooks get dropped in first the little bitty fish turns to the left then to the right, and he forgets about my hook because the whole water smells like all kinds of other stinky cheese.

There are roughly 2757 competing peerspace locations in close proximity to our location. And you have to hit LA County to even reach us in the big ocean. We are 12 pages deep, they gotta sift through 288 pictures to find us on an open search, and our place is weird…its odd. But we still got the July 22 Vogue with Sydney Sweeny in her little Adidas thing.
If somebody clicks my picture out of those 2757 I have done something right with my Keywords with my information and I think earned a little bit of undivided attention.

When I signed up for this gig our page was our page and sure I was stuck with the way it was laid out but at least I could show them what I have and out of those pictures alone they could move forward with me or go backward to everybody in the big ocean. But I did not have 3 competing alternate choices put in their face to distract them away right in my page.

I feel like I have earned a moment, one clear little moment without anybody else’s ad shoved in their face. AND IF PEERSPACE CANT GIVE ME THAT MOMENT THEY DON"T DESERVE 18 percent. And what do they lose??? The people just go back to the ocean if they don’t like my pond. They are not going to quit peerspace because one picture click did not pan out, they know there is a back button.
Why poison my Ad/pond/page after I already fought thru 24 other competitor pictures per page and the entire friking internet to get them in front of what I did, what I Photographed, Ad worded, designed/curated/painted/landscaped/laid ceramic tiles/built kitchen & bathroom /rewired jacuzzi/fix sprinklers/wired new lighting/new sets/bought gas pumps/porta potty maintenance/electrical improvements/landscape lighting/laid the hardwood floor, set up wifi coverage for 8 acres… I do all the work on location, I paid the bill, they got their coin…

I’ve earned an ad without another commercial in it.

I don’t know what experience you’ve had … The place may be the most popular but I would give them like one star for customer service If I was rating them, most of the time when I communicate with them it feels like I am talking to “a rock” It took them 3 months to get us back running after a simple change ( the emails are like reading speech to text jokes… that bad) If I was that bad with my clients here at my place I would get voted off the island.
Maybe 3 or 4 stars for biggest website but I think I need a little bit better service and AD for 18%…It is the only “connection to client” service they are providing. We get one clickable picture and a splash page we should be able to keep it ours without distracting junk on it. I mean, put that crap on the first page activate it when they put in a specific term make it stream across the page, tickle them with relevant choices there.

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Hi Janae- thank you for the explanation on the new feature. As an experienced host who works very hard to meet all of my booking guests with an exceptional listing and service during booking I would like to give my feedback that advertising/suggesting another listing within my listing view that the algorithm my deem comparable to my listings is just not right. You are taking away some of the leverage hosts have to “make” guests find other listings that they deem comparable. My feedback is to not input this “feature” and if you do it would be great to do a public “view” count or let it be know to the potential bookers the percentage of time spaces are booked, something similar to a “hot” listing icon. thank you!

1 Like
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Maybe it’s an LA vs NY thing. We don’t feel entitled to things here.

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I do feel like I am entitled to things I am paying for.
Peerspace is our advertiser with a big platform. That’s what they are.
We pay a premium for that service. They are lucky to have us. Without us they have no product.
Their product is advertising US and if they make bad choices for us we suffer.
The product has changed now, if it was free I would not have expectations.

I’m not talking about the Peerspace name, not the big public visual product like on google I’m talking about the stuff they have control over inside, the framework of their site.

What if you Geoffrey designed a display for your Red Bull company and paid for it with a certain percentage of profits and it was to be stocked and on display at the grocery store ready to order. And the store does it, and that’s working and your happy.

What if all of a sudden they had stocked your display with many similar energy drinks and a sign saying “Try these! Just like Red Bull”.

Would you feel like you were getting what you paid for?

At the point where we have just overcome the very real competitive positioning issue within Peerspace… Peerspace adds a scrollable line of even more direct competitors to us in particular.
Do you get it yet?? I am not whining about nothing.

This change is not in my favor, it is in my competitors favor.

Under both circumstances Peerspace makes the profit.
But in this case yours and my hard work getting our clients attention is diminished.

Peerspace is reducing the value of our clients involvement with our display.

I would love improvements but I don’t see these as improvements for for the invested user of Peerspace, maybe for the people that are not getting seen maybe for them, maybe for the generic brands of energy drink.

What we earned in product placement by gaining the attention of our client they took back by mudding the water with another layer of direct competition.

It would be better and fair if it was a scrolling choice immediately after they typed in a search term.
Instead of after they have already selected mine or yours Geoffrey.

And maybe we do have to suck it up cause they are big now.
But they have given us a voice here on the host platform and I hope that they would consider our input.

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You seem committed to your beliefs on this. However, I don’t think your analogies align with the business model or the use cases that Peerspace is working with.

Your Red Bull point of sale display analogy compares apples to oranges. Your Peerspace page is not a POS display that you built and then had someone put other products into. It’s a free ad listing service for locations upon which you have created an ad. You don’t even pay Peerspace! They simply take a commission for facilitating a booking for you.

It literally costs you nothing other than your time to list here. For me, 100% of the photos and roughly 90% of the text that I have on my listings is repurposed from the 4 other listing sites that I use plus my studio’s website. The effort is so minimal.

If we payed a monthly fee to be listed (like on certain wedding location sites) then having links that redirect people might align with your opinion, but that’s not how Peerspace works.

Anyway… if you really want to get riled up about something here, I suggest you take a look at the search engine results :cry:

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You are the apple. I am the orange.

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If you’ve ever been on any respectable video sites, you know that ‘Users also liked…’ videos come at the bottom of the page lol

I don’t love the idea of including other spaces on individual’s pages because aren’t you coming from a search page anyway? All the similar locations are only one click back anyway. I don’t see a reason why they should be included on the host’s page too unless they are looking to drive hosts rates down. I mean they are putting direct comps on your ad… ethically I don’t love that. But other public listing sites like Zillow and like do the same thing so what can you do? Like Geoff said, you’re not actually paying for the ad here… if you were this would be a much bigger issue.

It just stinks more here because there is way more competition on a site like this, and every single renter already asks for discounts on every rental. Don’t make negotiating harder on us by giving them direct comps (possibly cheaper comps) on my ad.

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Peerspace is making a change, that change affects us.
This host place is our voice.
You seem to agree with the problems with this change
You even see the “ethical” problem.
The issue of the “respectable” video sites with Peerspace now implementing the same “ethics problem” is what we are petitioning against here. Peerspace does not have to participate in these *hole maneuvers like the others. They can be better. They have been better, they don’t have to get worse, just because the others are.

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Hi all,

Thanks so much for your feedback on this update! We’ve passed your thoughts on to the appropriate team for consideration.

1 Like