Number of reviews is incorrect

Staff,
On the page from which a guest would select my space to view, it shows that I have 2 reviews I have 3.
The 3 reviews only shows once my space is clicked on.
I would appreciate a remedy for this, as more reviews impacts space selection.
Thank you for getting back to me on this issue.
Sincerely,
SusanSutton

Contact help@peerspace.com
I had a glitch on the app vs the web recently which they fixed.

We noticed the same thing.
It seemed like before the number of reviews were updated immediately on the search page, but we received a review a week ago that is on our listing page but still not on the search page. I looked at other listings in SF and found about 6 or 7 other spaces that had the same discrepancy.

Hi all, thanks for calling our attention to this software bug! It has been fixed and the search results page is now displaying up to date information.

3 Likes

I have been having issues with reviews as well. I get notices via email that I have a new review however I never see it. This has been happening for a few weeks now. I reached out to peerspace through email but have yet to hear anything back.

Hi,

I had the same issue when I was reviewing them as well. Find the date the renter came in through (if you need help finding this let me know). Find that approximate date on your reviews which are organized by date the renter used the location. Note: the renter may have changed their avatar.

2 Likes

Good idea - thank you @Eli_P!

1 Like