I’m seeing other spaces in Pasadena, but no matter the filter the location and listing for mine never appears? COULD be one of the reasons not seeing much activity.. what could be wrong?
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My studio is in Downtown LA, and I have the same problems, I could find it on a desktop map but then my wife said it’s not coming up on the mobile app.
I think the PS search is b0rked.
Yep I have the same issue. I contacted customer service about this and they said the filters have to be exact.. which means people can’t find your space unless they already know about it, which defeats the purpose. How are people supposed to discover your space? Its ridiculous.
Hi all! Thank you for your posts. I’m sorry to hear about the difficulties you’re experiencing locating your spaces in the search results. I’ll begin reviewing your concerns and accounts and will follow up with each of you directly via email once I have more information to share.
Thank you for your patience—I’ll be in touch soon!
My space is also not coming up on the map. Can you look into mine as well? BNW Studio in Fenton, Michigan
Hi @Rebecca_M – I’m sorry to hear you’re having trouble locating your listing on the map!
For the fastest assistance, please reach out to our Support Team directly by clicking the purple chat icon in the bottom-right corner of our Help Center. They’ll be able to take a closer look and help resolve any issues!
I have the same problem. I cannot see my listings on the map even with the specific filters.
Hi @Mina_R - I’m sorry to hear you are running into the same issue, but we appreciate you flagging this! If your listing still isn’t appearing correctly on the map, our Support Team will be happy to dig into the details and get things sorted out for you.
You can reach them by clicking the purple chat icon at the bottom-right corner of our Help Center.
My space is brand new, but I can not find it in searches, thanks for your help!
Hi @Janelle_R -Thank you for your post! Once a listing is activated, it typically appears in search results within 1-3 days. While you’re waiting, feel free to share your listing link with any potential guests. As long as your space is live, they’ll be able to see and book it without any issues.
If you don’t see your listing in search results after this time, please reach out to our Support Team, and we’ll be happy to investigate further!