Is anyone else suffering from the following:
-You begin to write a message to renter
-You click to another browser tab before finishing/sending
-You lose everything
We suggest everyone write messages on Notepad and paste over for the time being.
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Hi Graham,
Thanks for bringing this up! I can confirm our team is aware of this issue and is actively working on a fix.
We really appreciate your patience in the meantime!
Thanks Kristen, we see this issue hasn’t been resolved yet, curious as this happened some years ago, wouldn’t there be solution notes from last time? - Cheers
Hi Graham,
Thank you for your patience. A fix has been deployed. If you’re still having issues please let us know!
Thanks so much! - Cheers
Hi Kristen, the interface is now erasing messages as they are sent.
This is worse than the previous problem, which simply deleted messages that weren’t sent yet.
Hi @Graham_M – My apologies for the inconvenience but we appreciate you bringing this to our attention. Our Support team has reached out to you directly via email to gather more details and assist further. When you have a moment, please reply to that email so we can look into this for you!
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