Hello! I am Not Receiving Booking Complete Emails from the Platform, any one else experiencing this ?
Example: Your Booking with ____ is complete leave a review& submit a request for additional :
I stopped receiving them in my email on the 21st of January 2026
my work around is just using old ones and then replacing the booking ID in the url
Please Advise , Cheers
Hi @Arnold_R - Thank you for your post! Sorry to hear you were encountering an issue with the booking wrap-up emails. I can confirm that this has since been resolved, and you should now be receiving these emails moving forward.
If you run into any further issues, please feel free to reach out to our Support team directly using the purple chat icon in the bottom-right corner of our Support Center so we can assist as quickly as possible!
Hi!
I am still not receiving the follow up session complete emails, is there a work around that you may know of? It’s weird I am receiving booking messages and coming up alerts to my email, just not the follow ups!
Thank you
Omg silly me! they were in the Spam going to spam folder for some reason ! so weird half go main half go spam I will address this , thank you