This is the reply I get when I request them purchase special events insurance. How do I steer them to the provision that says it’s mandatory?
Hi @Lindsay_L - We appreciate you pointing this out and apologize for the inconvenience. A fix to remove this is actively being worked on and is scheduled to roll out tomorrow, May 23rd.
To ensure this update is reflected, users will just need to be using the latest version of the app (version 3.9.3) at that time.
If you receive questions from guests, feel free to direct them to our Support Center article here, which outlines more details about insurance requirements.
If there is anything else we can help with, please feel free to contact our Support Team, and we will be happy to assist further!