How can I charge the guest after the booking?

Bookings
1

How can I charge for broken/damaged accessories after the booking?

2

@Pamela_M
What is the charge for?
There is an email that is sent out from Peerspace when the designated ending time that you can add overages.

3

The guest accidentally broke a couple of ceramic planters.

4

Thanks for the reminder! I found the option on the “Leave a Review” email and submitted my request.

5

Going forward. Consider getting a credit card number or $500 cash upfront. Charge them at the end of their booking. I process cards through my Quickbooks account.

1 Like
6

Hi Pamela,
I have my guests purchase insurance through www.theeventhelper.com or like Geoffrey stated you can request a cash deposit or credit card hold upfront.

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7

Agree with all comments. I hold a $500/day security deposit up front, returned if all ok; if not then I use that. One of the other location platforms holds a security deposit on guest’s cc and that’s so much easier, I wish Peerspace would do that too. I also never book without a COI (full insurance.)

1 Like
8

Thanks to everyone for your advice!

9

Peerspace will replace that for you!
You have within 3 days from the moment the booking ends.