If you’re like me and use your home (plus business) location to host guests, requests for site tours can get a little frustrating at times.
I’m not sure what’s changed, but we suddenly began receiving 4-8 requests for site tours every day across the platforms, which is higher than I’ve ever seen.
The problem though is that before I show my condo, I spend a large amount of time cleaning our space from top to bottom. I put in the same amount of cleaning time that I would prior to hosting a production. It eats into my day and affects my work schedule. Plus, with this being my home as well, I like to be able to kick off my shoes while I work.
If I accommodated each request for a site tour, I unfortunately wouldn’t be able to work, as I’d spend even more time cleaning than I already do haha
Because our space needs to be perfect before a tour, I typically only schedule them for the 15-30 minutes prior to a hosting, because I know the space will be at its cleanest.
Just recently, I scheduled a site tour prior to one of my own photoshoots (I’m a still photographer) and the guest showed up around 30 minutes late (I hilariously mistook her for my client initially).
When she saw my photography lights and camera gear, she wrinkled her nose and asked “is that going to be here ALL the time?” and began asking where the tables and chairs (from our image gallery) were.
I’ve always felt that site tours were extremely limited in their effectiveness. I have perhaps 1 out of every 7 turn into bookings and the vast majority end up feeling very pointless. They walk in, note that everything looks exactly like the pictures in our listing and then oddly enough take their own pictures with their phones (perhaps to warrant the trip?) and leave.
I love meeting my guests, but many have urged me to give them discounts or attempt to convince me to book outside of Peerspace, which I’ll never do. It’s all led to a bit of wasted time and even less frustration.
So in order to stem the growing tide of site tour requests, I shot and uploaded a video walkthrough of my condo here: https://youtu.be/viwYoPB6Sss
Keep in mind that I am a still photographer with no desire to edit video, so this was shot roughly with my phone in one take. I have no experience narrating and no script, so I mess up on a couple of things (and then the Internet began having trouble towards the end haha).
Because I have had difficulty getting guests to read my listing, I talk about a few important points in the video; I mention that I am present during rentals to act as site coordinator and assist with issues that guests may have and I also talk briefly about our cats.
We keep our cats in the bedroom, or if a guest is filming in the bedroom, we move them to a big 7’ cat tent, or put them in the office. But we have had a few guests complain about the existence of cats and suddenly begin ‘coughing’ and ‘sneezing’, so I mention that I have severe allergies to all fur bearing animals (this is true - they’re some of the worst allergies I have ever seen, but I still love my kitties) and it provides me with a great opportunity to talk about how clean we keep our space.
Every day we sweep and vacuum with a Dyson Animal + Allergy Ball vacuum and the Roomba 980 with hep filter also runs every day, we use a microfiber dust mop every single day and 2-3 times a week we mop and polish the floors to a high gloss. Upstairs and on the stairs, we shampoo the carpets twice a month.
So the video walkthrough helps to reiterate the rules in our listing and gives us a chance to show off how much we care about our space and our renters.
I have no skill with video and no time to increase production values (I also tend to redecorate a LOT), but I expect with each new iteration of the video walkthrough, my patter and camera skills will improve.
Just thought that I’d share the video and also an impassioned plea to add video walkthrough embedding into our profiles!
I would love to see Peerspace have the option to LINK TO a Youtube video with a walkthrough, or even embed a video.
I recommend embedding from Youtube because it’s incredibly easy to implement and more fault tolerant as opposed to having a video player in Peerspace.
Supplementing the video, I also have a floorplan in my image stack that shows the approximate size and location of every room. I’d LOVE to see Peerspace allow for separate floorplan uploads as well!
With these tools