Just wanted to send a quick heads up about using instant bookings:
We have had a couple of renters instantly book our space as a way of placing a ‘soft hold’ on our spot and then cancelling the next day.
We’d had one renter rent the space without insurance (which we require for all crews larger than 5) and then cancel the next day.
We had another crew book our space for a two day off-site (causing us to lose out on another booking) and then make an appointment to look at the space the next day. After coming by, they immediately cancelled their booking.
We just had another renter who I had been messaging back and forth suddenly book our space after I asked her to come by and do a scout of our location and I would not be surprised if she also cancelled right afterwards.
The problem we are facing is that, while Peerspace collects a service fee, we as hosts are not compensated for the potential loss of income from tire kickers.
Rather than complain though, we had to make the hard choice to turn off instant booking today (which I’ll be doing momentarily).
For some spaces (low hourly and high volume), this is very much an acceptable loss and for others, we rely too heavily on that schedule, so I just wanted to give a word to the wise before ch-ch-checking that ‘instant book’ button/box/toggle/slide
It’s all about learning new things and growing in wisdom and experience!