So here is our dilemma and I was curious to know if anyone else has encountered this:
currently, our ‘off-site’ listing is a bit lower than our events or even production listings, as off-sites have such a minimal impact on our space. They’re quiet, non-destructive and I can get other work done while the renters are here - they’re our favorite type of rental, if I’m being honest, so I keep the price lower to attract more of them.
Every time I try to lower the price for the off-site listing, everyone contacts me through that listing and it becomes this gigantic pain in the butt to link them the correct listing and then explain to them why the price is different.
This never happened when I used to price off-site at the same rate as events - it NEVER happened - so I’m fairly sure that they’re intentionally using the wrong listing in order to get a lower price, which is a little fraudulent actually, but worse, not only is the pricing different across our listings, but some of the policies are different as well.
Productions can use our bedroom and private office, events cannot. Off-sites can use the office, but cannot use the bedroom.
We always have an on-site coordinator for productions and events, but not for off-sites (as I usually just hang out and get some other work done).
We even had someone first contact me through the event listing and then re-contact me through the off-site listing.
Another prospective renter requested that I ‘honor’ the ‘original’ price (of the off-site listing) if they booked through the production listing. There’s really nothing to honor, as they’re two different activities, with different logistics.
I’m curious to know how they even find the off-site listing if they’re putting ‘film shoot’ as their activity and I’m also curious to know if anyone else experiences this.
I’ve taken to writing down a lengthy explanation of why the production and event listings are higher and then copying and pasting it in, but to be honest, I believe these folks already know and are well aware