Overall, I’ve had a good experience with rentals. I’ve been flexible and giving.
I have a crazy person harassing me via text message. She is really entitled and doesn’t feel she should pay overtime because she’s not profiting off the music video and its a good cause.
Mind you, I came in one hour early to open up for her per her request, was an unpaid extra in the shoot, and gave her one hour free. She was charged 1.5 hours OT at the regular rate.
My rates and rules are clearly posted. She still doesn’t seem to get reason and feels I should bend and give this to her because of her cause and because everyone else is helping.
The texts are mean and irate. I don’t want to engage any further.
She’s claiming I’m pulling one over her. I knew exactly what I was doing. She’s contacted Peerspace to take my 5 Star Review down, etc. Crazy…
I’ve contacted Peerspace to let them know the situation.
How best to handle? She doesn’t understand reason and the texts are progressively worst. I never want to deal with her again.
I was told you get one bad apple out of 20 bookings. I haven’t even hit 20 bookings.
Thanking you in advance,